The world’s best e-learning
courses will have no benefit at all to an organisation
if they are not effectively rolled out to users.
Our Implementation Support Team
offers a unique expertise in tailored implementation
collaboration - which means that we pro-actively
help you ensure that you achieve the learning
outcomes that you want to achieve. |
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To achieve maximum return on your investment, learning
programmes need to be planned, scheduled and managed
to ensure that every learner goes through the process
and is competent as a result.
The first step will be to identify the universe of users
who are going to be trained and the timetable for making
e-learning available to them. Many learners will need
to be given a start date, an end date, incentives and
a series of reminders along the way. The Customer Services
desk is there to help you manage the user, manage their
expectations and make sure they get the best experience
possible so that they actually use the system.
Tailoring and branding the interface gives you your
own corporate identity and helps you get buy-in from
management.
We are there to support you and provide you with innovative
ways to communicate and market your programme internally
to get buy-in by both management and staff. A simple
internal communication plan can be built around the
timetable; the essential purpose of this plan is to
ensure that users understand the importance of the training
initiative and how to get the best out of it.
This communication plan can be supported by programs
that introduce e-learning to both line managers and
users, explaining to each of them how to get the best
out of the initiative. Our Introduction to E-learning
and Manager’s Guide to E-Learning modules are
available to serve precisely this purpose.
We help you to:
• Establish your requirements and architect
a solution
• Manage your Infrastructure: technical considerations,
how will it work?
• Manage your rollout: cultural considerations,
getting buy-in
• Provide your users with the support they need
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